Job Description

Requisition I D : 920827 
Store #:  E01562 Ops - Customer Svc - Admin Orngb 
Position : Full-Time 
Total Rewards:  Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

EssilorLuxottica is seeking Associates to support the facility with manual orders data entry.

MAJOR DUTIES AND RESPONSIBILITIES

As a Coordinator – Data you will work in the order management area where you will be inputting manual orders into the system. You will focus heavily on data entry. This is a role that will require excellent attention to detail and the ability to follow multiple processes and technical steps throughout a structured process. We plan to cross-train in the future so that you may work in multiple areas. Some duties include:

• Will manually enter jobs that come in through the courier
• Create tickets in C4C to advise the account (client) if something isn't available or if it isn't going to work within the ticket order.
• Will fix tickets coming back from the lab.
• Looking jobs up to find out the reason for stalls.
• Re-order jobs that were canceled or outsourced.
• Will communicate with lab and customer service about the availability of jobs, and tickets.
• Figure out how to make tickets work and explain to customers what needs to happen.
• Manual entry of jobs and entry of jobs that come in from Doctor's software systems.

BASIC QUALIFICATIONS

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United Stated for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Coordinator – Data opportunity, you will have:

• High School Diploma or equivalent.
• High mechanical aptitude.
• 1+ years of related work experience in high volume data entry / order taking / admin clerk / multiple and repetitive transaction encoding or info taking.
• Background in a manufacturing or any fast-paced, high volume, mass production environment.
• Experience working with labs/doctors on availability.
• Understanding of frames and lenses.
• The ability to meet measurable standards in a dynamic environment.
• Proficient in MS Office Applications; Excel and PowerPoint in particular.
• Excellent organizational abilities and ability to retain information.
• Willingness to learn and be flexible.

Pay Range: 23.25 - 33.66 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com .

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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