Summary:
The Flight Coordination Specialist is responsible for managing and reviewing all Operational aspects of every Jet Linx booked flight.
Duties & Responsibilities:
1. Act as primary point of contact for all Jet L Base Teams and Fleet Management teams on answering any operational questions and concerns.
2. Review each booking assessing all operational aspects to include but not limited to runway/airport conditions, NOTAMS, curfews, facility amenities, any reservation requirements.
3. Obtain and confirm any airport reservations to include parking reservations or permits at private airports, for events and/or Arrival or Departure slots set by the FAA.
4. Coordinate with crew to plan efficient technical stops, customs clearances, and aircraft logistics (de-icing, hangar rentals, etc.).
5. Coordinate FBO assignments as needed and perform FBO notification day prior.
6. Day Prior review aircraft assignment (for both in fleet and out of fleet) and work with Fleet Management on any operational concerns due to aircraft, flight route, airport/FBO/runway restrictions, weather, etc.
7. Work with appropriate department(s) on flight releases and distribute crew briefings.
8. Have a constant and updated understanding on any weather patterns major or minor that could impact any flights and communicate to appropriate teams.
9. Day of management of Daily Operations Review process, ensuring all day of open items are managed and complete.
10. Assist pilots in Flight Planning when needed.
11. Assist the fuel desk with any fuel purchases or tankering planning.
12. Complete all necessary checklists on a trip-by-trip basis.
13. Assist in housekeeping tasks to include verifying/auditing day prior flight logs.
14. Create OSA (Operations and Service Alert) when necessary.
15. Maintain solid understanding of peak travel times (Holidays, Mountain flow control, Super Bowl, etc.) and communicate with appropriate notice of any potential issues and plan.
16. Understand and be familiar with Jet Linx Emergency Response plan.
17. Understand and be familiar with Jet Linx Safety Management.
18. Regular and predictable on-site attendance.
19. Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
20. Performs other duties as assigned.
Knowledge, Skills & Abilities:
· Ability to work both independently and as part of team
· Familiarity with general aviation flight operations and Flight Operation System (FOS)
· Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
· Proficient in Microsoft Office Suite
· Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
· Ability to handle and maintain the confidentiality of sensitive information
· Self-motivated and willingness to take initiative to research and resolve problems
· Ability to multi-task and complete work within assigned timelines under minimal supervision Ability to work with frequent changes in procedures, directions, and outcomes
· Ability to work flexible, non-standard hours
· Operate office equipment as needed
Education and Work Experience:
· Bachelor’s degree or equivalent required
· 1-3 years of aviation experience required
· Previous Part 135 experience with high volume and/or large fleet size required
Physical Requirements:
· Majority of work is completed in a normal office work environment
· Prolonged periods of sitting at a desk and working on a computer
· Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions
· Must be able to move up to 25 pounds on an infrequent basis
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