UX Researcher Job at Mondo, San Francisco, CA

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  • Mondo
  • San Francisco, CA

Job Description

Apply now: UX Researcher, location is Remote (PST hours). The start date is 2 weeks from offer for this 12 month contract position.

Job Title: UX Researcher
Location-Type: 100% Remote (PST hours only)
Start Date Is: 2 weeks from offer
Duration: 12 month contract
Compensation Range: $65 / hour – $70 / hour W2
This position is eligible for medical, dental, vision, and 401(k).

Job Description:
Lead and execute end-to-end UX research initiatives focused on mobile-first, consumer-facing ecommerce experiences, driving data-informed product and conversion strategy.

Day-to-Day Responsibilities:

  • Lead qualitative and quantitative user research studies end-to-end

  • Drive research for mobile and web conversion initiatives (shopping to purchase)

  • Evaluate and test GenAI-driven product enhancements

  • Design behavioral-based research (not preference-based) to inform product decisions

  • Synthesize findings into strategic, actionable insights for cross-functional partners

  • Partner closely with UX Design, Product, and Engineering teams

  • Present research findings to stakeholders and influence decision-making

  • Manage multiple projects simultaneously and adapt to shifting priorities

Requirements:

  • Must-Haves:

    • 5 years of experience as a UX Researcher

    • 2 years in a Principal, Staff, Lead, or Manager-level UX Research role (hands-on IC)

    • Strong experience conducting both qualitative and quantitative research

    • Deep understanding of behavioral vs. preference-based testing methodologies

    • Mobile-first, B2C ecommerce experience

    • Experience with Dscout

    • Proficiency with FigJam and Figma (research documentation and presentations)

    • Experience with Jira and Confluence

    • Strong cross-functional collaboration and communication skills

    • Portfolio showcasing mobile digital product research, full research lifecycle, and measurable impact

  • Nice-to-Haves:

    • Enterprise-level ecommerce experience

    • Beauty industry experience

    • Experience supporting 0–1 product initiatives

    • Experience evaluating AI or GenAI-driven features

Job Tags

Contract work, Remote work, Shift work

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