Retail Sales Representative – New York Job Type: Full-time
Overview
Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed.
We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs.
Who We Are
We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide.
Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.
Who We’re Looking For
We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers.
As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience.
Key Responsibilities
Sales & Product Knowledge
· Proactively engage customers to present and promote telecommunications products and services.
· Recommend solutions based on customer needs, highlighting value and competitive advantages.
· Effectively close sales and maximize revenue through upselling and cross-selling.
· Consistently meet or exceed individual sales targets and commission goals.
Customer Experience
· Deliver an exceptional customer experience with a positive, solution-oriented attitude.
· Build strong relationships to foster trust and long-term brand loyalty.
· Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals.
Team & Organizational Success
· Collaborate with team members and contribute to a supportive, performance-driven culture.
· Stay informed about company offerings and evolving telecom technology.
· Demonstrate reliability, professionalism, and punctuality in all job duties.
Qualifications
· 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.
· High school diploma or GED required.
· Must be able to work a flexible schedule, including evenings, weekends, and holidays.
· Proficiency with technology and point-of-sale systems.
· Ability to stand for extended periods and lift up to 35 lbs.
· Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required).
Perks & Benefits
· Medical, Dental, Vision, 401(k)
· Paid training and onboarding
· Internal promotions & advancement opportunities
· Employee-exclusive growth & rewards programs, including:
o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey.
o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers.
Ask your interviewer for more details about these unique employee-focused programs!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
Work Location: In person
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