The USC WorkWell Cente r, part of the University of Southern California’s Office of Behavioral Health, is seeking a Program Manager, Organizational Wellness to support institution-wide initiatives that advance employee well-being, engagement, and healthy workplace culture. This position drives the development, coordination, and delivery of organizational wellness and employee assistance programming serving USC faculty and staff. The Program Manager collaborates with university leaders and campus partners to translate employee needs into responsive programs, services, and resources that promote professional effectiveness and personal well-being. The role combines program leadership, stakeholder collaboration, and organizational wellness implementation, supporting USC’s commitment to fostering a thriving and resilient workforce.
Key Responsibilities
Minimum Qualifications
Preferred Qualifications
Work Environment & Expectations
This position serves as a key resource supporting employee well-being across USC and may participate in emergency response and recovery efforts consistent with university policy. The role qualifies as a mandated reporter and Campus Security Authority as required by law.
Why Join USC
USC is consistently recognized as a great place to work , offering programs and benefits that support employees and their families:
Benefits
Career Growth
As the largest private employer in Los Angeles, USC provides extensive opportunities for professional growth across academic, healthcare, and administrative environments.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
The salary range for this position is $115,000-$130,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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Minimum Education: Master's degree In Psychology Or Social Work Or Counseling Or in related field(s) Minimum Certifications: Licensed Marriage and Family Therapist - LMFT (CA DCA) LPCC and/or LCSW certifications from an accredited program. Post-master’s certification in a clinical setting. Certified Employee Assistance Professional (CEAP) certification or equivalent EAP experience. Minimum Experience: 5 years in human resources, with some in Employee Assistance Programs. Minimum Skills: Demonstrated experience managing program operations and administrative functions. Experience developing employee assistance resource content and materials. Ability to provide consistent, confidential support and resource referrals to faculty/staff. Proven knowledge of psychology principles applied to human resources administration, employee engagement and program development. Experience with employee crisis intervention, management and incident response and reporting. Advanced knowledge of industrial-social work, organizational psychology or counseling theories and techniques. Proven interpersonal skills, able to establish strong, positive working relationships and rapport with varied groups of team members. Experience with assessment and evaluation of mandated employee referrals. Exceptional organizational skills, able to prioritize between immediate needs and long-term objectives. Ability to exercise sound judgment in making decisions with minimal supervision and discretion with confidential information. Excellent written and verbal communications skills. Proficiency with Microsoft Office. Excellent analytical skills, able to think strategically and creatively. Preferred Education: Doctorate In Psychology Or Social Work Or Counseling Or in related field(s)Under the direction of the Care Management Manager, the Health Coach functions as the primary nurse to provide both health coaching and case management services to members across the continuum of health ranging from health promotion to end-of-life. Health coaches collaborate...
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