Job Description

Job Title: Medical Records Clerk

Location: 10th Medical Group, U.S. Air Force Academy, CO, 80840

Tentative Start Date: December 1, 2025

Work Schedule: Monday–Friday, 8- or 10-hour shifts between 0700–1700.

Qualifications:

• Education: High school diploma or GED required.
• Experience:
  • Minimum of 12 months of relevant experience within the last 36 months.
  • Proficiency in computer use; ability to type 30–40 words per minute.
  • Prior experience working with medical records, patient confidentiality, or HIPAA compliance preferred.
• License/Certification: Basic Life Support (BLS) required.
• Other Requirements:
  • Must be a U.S. Citizen.
  • Ability to read, write, and communicate effectively in English.
  • Must be able to lift up to 25–50 pounds and use step ladders for high shelving

Documents Required for Submission:

• Updated Resume (With all gaps explained)
• Basic Life Support (BLS) certification. 

Responsibilities:

• Maintain, organize, and retrieve patient medical records in accordance with Military Treatment Facility (MTF) and HIPAA regulations.
• Process requests for the release of medical information following DoD privacy guidelines and applicable directives.
• Research, analyze, and abstract information from medical files, which may include multiple diagnoses, treatments, and procedures.
• Verify the validity of requests for information and escalate questionable requests to legal or compliance offices for review.
• Brief patients, insurance companies, and agencies on policies regarding medical record access and release.
• Update, code, and document patient records to ensure accuracy and completeness.
• Ensure proper billing procedures are initiated upon processing record requests, including posting charges and forwarding statements to accounting.
• Treat all patient information as confidential and ensure lists/names are not disclosed without written authorization. 
• Provide administrative support such as filing, scanning, copying, and maintaining logs related to medical records.
• Support healthcare staff with timely access to patient charts and documentation to ensure continuity of care.

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