Job Description

Medical Records Clerk

Full-Time | Columbus, NE

Position Summary

The Medical Records Clerk plays a key role in supporting patient care by ensuring medical records are accurate, secure, and accessible. This position is responsible for managing the release of information, maintaining electronic health records (EHR), and supporting third-party billing processes while ensuring strict compliance with HIPAA and confidentiality standards.

What You’ll Do

• Process and fulfill medical record requests in compliance with regulations and organizational policies
• Ensure proper authorization and documentation for all releases of information
• Scan, index, and organize patient records within the electronic health record (EHR) system
• Audit records for accuracy, completeness, and proper documentation
• Maintain tracking systems to ensure compliance and timely processing
• Protect patient information by following HIPAA, PHI, and PII best practices
• Submit progress notes and documentation to referring providers as needed
• File correspondence, lab results, and other documentation appropriately in the EHR
• Identify and resolve missing or incomplete records
• Answer incoming calls and assist with medical records-related inquiries
• Collaborate with internal teams and external healthcare partners
• Perform additional duties as assigned

What You’ll Bring

Required:

• High School Diploma or equivalent
• Strong organizational and time management skills
• High attention to detail and accuracy
• Ability to manage confidential information responsibly
• Proficiency in Microsoft Office or related software
• Ability to work independently and take initiative
• Strong communication skills and ability to work with diverse populations

Preferred:

• 1+ year of medical records or office experience
• Knowledge of basic medical terminology
• Experience in a clinic, hospital, or healthcare setting
• Bilingual skills

Work Environment & Physical Requirements

• Primarily sedentary with extended periods of sitting
• Occasional bending, lifting, and reaching
• Ability to lift up to 35 lbs as needed
• Frequent use of office equipment (computer, phone, copier)

Why Join Us?

At Good Neighbor Community Health Center/East Central District Health Department, you’ll be part of a mission-driven team dedicated to improving community health. We value teamwork, integrity, and providing high-quality care to those we serve.

Additional Information

• This position does not supervise staff
• Employees are subject to 5 USC §1502 of the Hatch Act
• Employment is at-will and job duties may evolve based on organizational needs
• Reasonable accommodations may be made to support individuals with disabilities
• FTCA liability protection applies for covered activities

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