Job Description

Inside Sales Specialist

You in This Role As the Inside Sales Specialist you will be responsible for overseeing and optimizing the company’s inside sales operations, with a strong focus on pipeline management, sales funnel oversight, and customer relationship development. This role will lead the inside B2B sales function, ensure CRM data integrity, develop inbound sales strategies, and collaborate cross-functionally with outbound sales, Marketing, Supply Chain, Production, and Product Development.

The ideal candidate is a strategic, analytical, and highly organized sales leader with a proven track record in inside sales management, strong customer communication skills, and experience building scalable sales processes in a fast-growing environment.

A Day in the Life

• The Inside Sales Specialist starts the day by reviewing the sales pipeline and CRM dashboard, checking new inbound leads, open opportunities, follow-up tasks, and forecast accuracy. 
• They quickly assess pipeline health: what’s moving, what’s stalled, and where attention is needed. Any gaps in data, missing notes, or unclear next steps are flagged for immediate cleanup to maintain CRM integrity.
• Connecting with the B2B Wholesale Sales Representative and Sales Administrative Assistant, providing direction, answering questions, and prioritizing work.
• A significant portion of the day is spent communicating with inbound B2B customers—distributors, and enterprise buyers.
• The Inside Sales Specialist is expected to confidently speak to drone components, technical specifications, and use cases.

• Lead, coach, and manage the B2B Wholesale Sales Representative and Sales Administrative Assistant.
• Provide clear direction, performance management, and professional development for direct reports.
• Foster a collaborative, team-oriented environment across departments.
• No two days will look the same.

What You’ll Do

• Oversee all aspects of pipeline management and sales funnel performance.
• Ensure timely lead follow-up, accurate opportunity tracking, and consistent sales updates.
• Maintain CRM data integrity, including documentation of opportunities, communications, and forecasting.
• Managing and nurturing relationships with inbound B2B customers.
• Monitoring sales performance, pipeline health, and forecasting accuracy.
• Coordinating internally to resolve complex orders and delivery timelines.
• Leading team meetings, reviewing sales activity, and refining processes.

What You’ll Bring

• Proven experience in inside sales with prior people management responsibilities.
• Strong understanding of sales funnel management, pipeline oversight, and forecasting.
• Excellent customer communication skills across phone, email, and web-based platforms.
• Demonstrated ability to create and implement inbound and outbound sales systems.
• High level of organization and attention to detail.
• Strong analytical skills with the ability to interpret data and drive strategic decisions.
• Experience managing CRM systems and ensuring data accuracy (ACRM required).
• E-commerce experience.
• Strong leadership skills with the ability to work effectively across diverse personality types.
• Team-oriented mindset; role interacts with most departments.
• High aptitude for drone technology or electronic products.

Preferred:

• Experience with FPV (First Person View) systems or drone components.
• HubSpot CRM experience.
• Shopify experience.

What You’ll Gain

• Development and execution of inbound and outbound sales strategies.
• Creation and optimization of internal sales workflows and communication systems.
• Improving collaboration between Sales, Marketing, Product Development, Supply Chain, and Production.
• Strengthening and scaling existing B2B and retailer relationships.
• Fully implemented and functioning inbound/outbound sales strategy.
• Established sales systems, workflows, and CRM best practices.
• Strong, measurable relationships with key inside and B2B customers.
• Improved forecasting accuracy and sales visibility.

Compensation & Benefits

• Competitive compensation package
• Comprehensive benefits including medical, dental, and vision
• 401(k)
• Unlimited PTO
• Catered lunches for all employees every day of the week
• Employee product discounts
• Equity in the Company

About Us

Unusual Machines is a U.S.-based drone and drone parts company focused on the small and First-Person View (FPV) segments of the drone market. Our brands - Rotor Riot and Fat Shark - are two of the most respected names in FPV and have helped shape the industry through e-commerce, product development, and a deep connection with the pilot community.

We’re expanding into enterprise and defense - bringing our obsessive attention to performance, design, and U.S.-based manufacturing into high-stakes environments like search and rescue, STEM education, and military innovation. With several of our products already approved by the Defense Innovation Unit, we’re solving procurement issues for customers who demand speed, agility, and compliance.

If you love working at the intersection of community, content, and cutting-edge technology, you’ll feel right at home here.

We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Unusual Machines participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

We unfortunately cannot offer visa sponsorship for this position.

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