Job Description

High Roller Observation Wheel Attraction Ambassador - Part Time (Linq LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS


At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.



Our Mission : “Create the Extraordinary"

Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values : “Blaze the Trail, Together We Win, All-In on Service”


Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

A High Roller Attraction Ambassador is responsible for greeting guests and operating the High Roller systems. They are responsible for the safety of the guests while at the attraction and as they board the wheel.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Follow the basic principles of Safety, Courtesy, Show, and Capacity as they relate to the High Roller.
• Work in the job areas listed below:
  • Ticket Taker
  • Security Bag Checker
  • Grouper
  • Loader
  • Unloader
  • Control Tower
  • Ticket sale upgrades
  • Group/VIP Reception
  • Guest Relations
• Demonstrates the highest level of guest service and attention during the guest’s contact with the High Roller organization.
• Involve supervisor to resolve customer service problems as necessary.
• Works in collaboration with other employees to create a safe, exciting experience for the High Roller guest.
• Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, and gaming regulations.
• Actively involved in Total Service initiatives.
• Stays informed of property promotions, programs and amenities.
• Possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary.
• Ability to think independently in making decisions to maximize customer service experience.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Excellent interpersonal, communication, problem solving, and analytical skills required.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to listen and respond to visual and aural cues.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

WHAT YOU WILL NEED

• Must be at least 18 years of age or older
• High school diploma preferred
• Willingness to work various shifts and hours, including holidays and weekends.
• Willingness to work part time.

ADDITIONAL REQUIREMENTS:

• May be exposed to hot/cold/windy conditions.
• May be required to stand for extended periods of time.
• Must wear designated uniform as described in High Roller procedures.
• Mobility skills to move quickly and easily around noisy high-volume establishment.
• Must be able to lift 35 lbs.

TOGETHER WE WIN


We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.



DISCLAIMER


The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.


As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.



ADA


Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.



EQUAL EMPLOYMENT OPPORTUNITY


Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Tags

Part time, Local area, Shift work

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