Consists of providing guest services to a community that has 735 individually owned homes. Requires professionalism and interaction with owners, rentals guests, rental agents, vendors and contractors. This is a full-time, hourly position with rotating weekends required.
Hours: May – August - Monday – Saturday 9am – 5pm , Sunday 9 am – 1 pm
September – April - Monday – Friday 9 am-5 pm, Saturday 9am – 1 pm
Benefits: Medical / Dental / Vision /401K
JOB DUTIES AND RESPONSIBILITIES:
Greets visitors and answers the phone in a professional manner .
Checks in rental and owner guests and issues security passes.
Process guest and owner payments.
P articipates in office opening and closing procedures, including cash drawer reconciliation .
Responds to voice mail, email, and customer service request s in a timely manner .
Maintains electronic and hard copy filing system and uses owner/guest information retrieval syste m.
Performs clerical duties which include photocopying, faxing, and mail processing .
Assists with reserving amenities.
Manages mailbox keys and access cards.
Additional or other duties as needed .
KNOWLEDGE/SKILLS/ABILITIES
Excellent verbal and written communication skills .
Excellent customer service and organizational skills.
Ability to work independentl y .
Ability to multi-task and manage concurrent assignments .
P roficiency using Microsoft Office applications such as Word and Excel as well as Outlook email.
Ability to lift or move 30 pounds.
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