General Sales Manager - Hammond, LA Job at Ross Downing CDJR, LLC, Hammond, LA

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  • Ross Downing CDJR, LLC
  • Hammond, LA

Job Description

We are seeking a General Sales Manager (GSM) for our Ross Downing CDJR Dealership who will be responsible for leading and managing the sales department to achieve sales targets, enhance customer satisfaction, and ensure a high-performing sales team. The GSM will develop sales strategies, monitor sales performance, and foster a customer-focused sales environment. Key Responsibilities: * Sales Leadership and Team Management:

  • Lead, mentor, and motivate the sales team to meet and exceed sales targets.
  • Set clear performance expectations, provide ongoing coaching, and conduct performance evaluations.
* Sales Strategy and Planning:
  • Monitor and analyze sales data, market trends, and competitor activities to adjust sales strategies accordingly.
  • Collaborate with the General Manager to set sales targets and objectives.
* Customer Relationship Management:
  • Foster a customer-centric sales environment, ensuring exceptional customer service and satisfaction.
  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Develop and maintain strong relationships with new and existing customers.
* Inventory Management:
  • Oversee the ordering, stocking, and presentation of vehicles to ensure an optimal inventory mix.
  • Monitor inventory levels and adjust ordering strategies to meet customer demand and market conditions.
  • Collaborate with the sales team to manage aged inventory and promote high-turn vehicles.
* Financial Performance:
  • Manage the sales department's budget, ensuring financial targets are met or exceeded.
  • Monitor sales profitability and implement measures to enhance gross margins.
  • Prepare and present regular sales performance reports to the General Manager and ownership.
Preferred Skills/Abilities:
  • Minimum of 5 years of experience in automotive sales management, with a proven track record of success.
  • Strong leadership and team-building skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • In-depth understanding of sales processes, inventory management, and financial management.
  • Proficient in dealership management software and other relevant technologies.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Strong problem-solving skills and the ability to make informed decisions.
  • Ability to upkeep confidentiality as needed.
Benefits: * Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options. Equal Opportunity Employer: Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.

Job Tags

Full time

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