General Sales Manager Job at Bob Bell Ford Hyundai, Glen Burnie, MD

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  • Bob Bell Ford Hyundai
  • Glen Burnie, MD

Job Description

Bob Bell Ford/Hyundai is seeking an Experienced General Sales Manager to lead our busy dealership. We’re looking for a results-driven professional who thrives on building, coaching, and motivating a high-performing sales team.

NO SUNDAYS!

The ideal candidate will be focused on meeting and exceeding sales objectives while maximizing profitability, strengthening customer relationships, and delivering an outstanding dealership experience. At Bob Bell, we strive to make every customer a customer for life. We know that happy employees make happy customers, which is why we reward and support individuals who work hard and stay motivated. Every team member plays a critical role in our success — and together we continue to deliver the award-winning service and value our community has trusted for years. Responsibilities
  • Recruit, train, and mentor sales staff in customer service, communication, organization, and time management
  • Lead by example, modeling motivation, professionalism, and superior customer service
  • Set goals, monitor daily productivity, and provide actionable coaching for improvement
  • Oversee sales team performance during in-person, phone, and digital customer interactions
  • Assist in forecasting department goals and driving strategies to meet or exceed them
  • Conduct sales meetings and participate in management meetings
  • Resolve customer concerns effectively and professionally
  • Ensure strong performance in manufacturer Customer Satisfaction Index (CSI) metrics
  • Drive a culture of teamwork, accountability, and high performance
Qualifications
  • 3+ years of experience in an Automotive Sales Department (must have management experience)
  • Proven ability to lead, motivate, and develop a team in a fast-paced environment
  • Strong record of customer satisfaction and sales success
  • Excellent communication, organizational, and leadership skills
  • Proficiency with CDK or other automotive software (preferred)
  • Professional appearance and demeanor
  • Valid driver’s license with a clean driving record
  • Ability to pass pre-employment background check and drug screening
Benefits
  • Competitive Salary
  • Medical and Prescription Drug Plans
  • Health Savings Account (HSA) Eligibility
  • Wellness Program
  • Dental and Vision Plans

* 401K

  • Disability and Life Insurance
  • Paid Vacation
  • Room for advancement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area

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