Job Description

Hilton Waikoloa Village is hiring a dynamic full time Female Receptionist / Kohala Spa Attendant. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guests, this is the position for you!

Come see why we are the #1 Hotel brand to work for!

The ideal candidate for this position will possess:

1 year of cash handling experience.

6 months of customer service experience and basic computer skills.

The ability to work a flexible schedule that includes weekdays, evenings, weekends, and holidays is required.

Shift Pattern: Various (7:30am - 6:00pm) must be available weekdays, weekends, and holidays; shifts will be dependent on business levels and seniority scheduling.

Pay Rate: $20.25

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 110 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
• Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?
As a Female Receptionist / Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.
• Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards.
• Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
• Assist in monitoring facility use to ensure guest safety.
• Conduct financial transactions, as needed.
• Perform general Spa duties, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

Job Tags

Full time, Local area, Flexible hours, Shift work, Night shift, Afternoon shift, Weekday work

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