Millikan Smiles is looking for a personable, organized, and proactive Receptionist to join our front-office team in Bloomington, IN. As the first point of contact for our patients, you will set the tone for their entire visit. We are seeking an individual who excels at multitasking, possesses a warm professional demeanor, and is eager to ensure the administrative side of our practice runs as smoothly as our clinical side.
At Millikan Smiles, we believe that a great patient experience begins the moment someone calls our office or walks through our door. We are a community-focused practice dedicated to providing high-quality dental care in a modern and supportive environment. Our team values collaboration, clear communication, and a positive workplace culture where every member is empowered to succeed.
TitleDental receptionist / admin
Job DescriptionPatient Coordination: Greet patients warmly, manage the check-in/check-out process, and ensure all intake forms are completed accurately.
Scheduling: Coordinate and optimize the daily appointment schedule using Dentrix software to ensure efficient patient flow.
Communication: Manage multi-line phone systems, respond to patient inquiries, and handle office correspondence with professionalism.
Insurance & Billing: Verify dental insurance coverage, obtain authorizations, and process patient payments and co-pays.
Record Management: Maintain organized and up-to-date electronic patient files while ensuring strict HIPAA compliance.
Administrative Support: Assist the office manager and clinical team with various tasks to maintain a productive office environment.
Salary Rangefull-time $17 - $23 per hour
- Competitive salary based on qualifications and experience.
BenefitsBenefits: Paid Holidays and generous Employee Discounts on dental services.
Shift & ScheduleMonday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 8:00 AM – 3:00 PM (Direct shift with no scheduled lunch break)
Friday – Sunday: Closed
RequirementsTechnical Skills: Proficiency in Dentrix dental practice management software is required.
Communication: Exceptional verbal and written communication skills with a focus on superior customer service.
Professionalism: A pleasant, welcoming disposition and the ability to remain calm in a fast-paced environment.
Organization: Strong attention to detail and the ability to multitask effectively without compromising accuracy.
Experience: Previous experience in a dental or medical office setting.
PreferencesDental Knowledge: Familiarity with dental terminology and common procedure codes.
Billing Expertise: Experience with dental insurance claims processing and troubleshooting.
Longevity: A desire for long-term professional growth within a single-doctor practice.
Hiring Process[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
Jobley Bonus$75
If you land this job through Jobley, you will be eligible for a jobley bonus.
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