Delivery Excellence Associate Job at Lensa, Minneapolis, MN

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  • Lensa
  • Minneapolis, MN

Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Fairview Health Services. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.

Job Overview

Fairview is looking for a Delivery Excellence Associate to join our team. The Delivery Excellence Associate is a key contributor to driving continuous improvement across delivery operations. This role leverages data analytics, performance monitoring, and cross-functional collaboration to optimize delivery methodologies and outcomes. The position sits within the QA and Delivery Excellence department and supports strategic initiatives aimed at enhancing service quality and operational efficiency.

Position Details

  • 1.0 FTE (80 hours per pay period)
  • Day shift
  • No weekends
  • Mobile position

Responsibilities

  • Data Analysis & Insights - Collect, manage, and analyze delivery data to identify trends, inefficiencies, and improvement opportunities
  • Dashboard Development - Build and maintain Delivery Excellence dashboards to track key performance criteria and delivery metrics.
  • Performance Monitoring - Monitor delivery performance metrics and proactively identify areas for enhancement.
  • Issue Resolution - Conduct root cause analysis and implement corrective actions for delivery-related issues.
  • Methodology & Tools Support - Assist in the development and refinement of delivery frameworks, methodologies, and tools.
  • Cross-Functional Collaboration - Work with teams across functions to share insights and implement best practices for delivery excellence.

Required Qualifications

  • 3 years Working with Data Analytics and complex Metrics and
  • 2 years Working with ServiceNow and Proven experience creating Dashboards and

Preferred Qualifications

  • B.S./B.A. Computer Science, Information Systems, or related field.
  • Strategic thinking and problem-solving capabilities. and
  • Ability to manage multiple tasks and work independently or in teams.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

If you have questions about this posting, please contact support@lensa.com

Job Tags

Temporary work, Relocation package, Day shift

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